Here's a secret: Last month I sat in a boardroom at one of London's top PR firms, presenting media strategy to a FTSE 100 client. Someone asked a question about TikTok's new engagement metrics (which had changed yet again in April), and for about three terrifying seconds, my mind went completely blank.
Not the glossy, polished image I'm meant to project after 12 years in consumer PR, is it?
But here's the thing - that moment didn't define me, even though my inner critic desperately wanted it to. That voice whispered I was somehow faking my way through my career, despite over a decade of measurable results for clients across three agencies.
Sound familiar? Welcome to imposter syndrome, my perpetual career companion - and probably yours too.
The Fraud Police Are Coming (But They're Not Real)
Imposter syndrome has become something of a buzzword lately. But that doesn't make it any less real for those experiencing it. That persistent feeling that you've somehow tricked everyone, that you don't actually deserve your success, and that one day someone will expose you as a fraud.
What fascinates me is how universal this feeling is - from junior PR coordinators to agency directors, almost everyone I mentor confesses to experiencing it. In fact, I've noticed it's often the most talented people who suffer most acutely. Strange, isn't it?
The pandemic and subsequent shift to hybrid working seems to have made things worse. The isolation, the constant Teams calls where we struggle to read social cues, the reduced casual feedback - it's created a perfect storm where our inner critics can run wild without the natural corrections of regular face-to-face interaction.
The Psychology Behind the Madness
I'm not a psychologist (despite occasionally playing one with stressed clients). But having worked with dozens of communications professionals experiencing career anxiety, I've noticed some patterns.
Imposter feelings tend to spike during transitions - getting promoted, switching agencies, landing a major client. Just when we should be celebrating, we're instead questioning whether we can handle the new responsibility.
It's also wickedly common in creative fields like PR where work is subjective. When there's no definitive "right answer" to a campaign strategy, it's easy to believe yours isn't good enough, regardless of the results.
Let me put something into perspective. Most people experiencing imposter syndrome aren't actually incompetent. It's quite the opposite. It's a strange cognitive distortion where high-achievers can't internalize their own success.
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Your Imposter Syndrome Might Actually Be Good News
This might sound mad, but hear me out. That feeling of fraudulence? It might actually signal you're doing something right.
I've noticed that people with minimal imposter feelings often sit in one of two camps:
- The genuinely inexperienced who don't know enough to recognize their limitations (the classic Dunning-Kruger effect)
- Those who've stopped challenging themselves and grown complacent
So if you're feeling like an imposter, it probably means you're pushing boundaries and growth edges. You're tackling challenges that make you uncomfortable. Good! That's precisely how careers advance.
After working with hundreds of PR professionals, I've come to see imposter feelings as growing pains. They don't mean you don't belong - they mean you're stretching into new territory.
But let's be real. Knowing this intellectually doesn't make those feelings magically disappear. So what actually helps?
Practical Ways to Counter the Imposter Voice
Create a "Wins" Document
This is embarrassingly simple but surprisingly effective. I keep a Google Doc with client feedback, successful campaign metrics, and moments where I've added genuine value. Nothing fancy - just a running list I can reference when self-doubt creeps in.
My win document includes screenshots of thank-you emails, notable press clippings, and brief notes on challenging situations I've navigated successfully. During periods when that imposter voice gets particularly loud, I force myself to review it.
Don't wait until you need this - start collecting evidence now. The human brain has a remarkable capacity to forget our successes while cataloguing failures with perfect clarity.
Reframe "Expert" as "Experienced Learner"
One perspective shift that's helped me enormously is redefining what it means to be qualified. The PR landscape moves too quickly for anyone to claim complete expertise. What clients and employers actually need isn't a static expert but someone who can learn, adapt, and solve problems.
I've stopped trying to be the person with all the answers and started positioning myself as someone who knows how to find them. This subtle shift removes enormous pressure.
It's also much more honest. No one has all the answers in our field - especially given how dramatically PR has transformed since TikTok and Instagram transformed influencer culture.
Study Others' Imperfect Work
This technique sounds strange but bear with me. When imposter syndrome strikes, I deliberately seek out flawed work by people I respect.
I'll find a campaign from a competitor agency I admire that didn't quite hit the mark. Or review a press release from a major brand that missed opportunities. Not to be smug, but to remind myself that even the best professionals produce imperfect work sometimes.
It's a powerful pattern interrupt when you're spiralling into perfectionism.
Separate Feelings from Facts
In client crisis management, we constantly separate emotions from objective reality. Yet with our own careers, we often fail to apply the same discipline.
When imposter thoughts arise, treat them like any other claim requiring evidence. "I don't deserve to lead this pitch" becomes "What evidence supports or contradicts this belief?"
I find writing these thoughts down particularly helpful - seeing them on paper often reveals how flimsy they are.
What Actually Qualifies You (That You're Probably Ignoring)
Many PR professionals I've mentored have a distorted view of what actually makes someone qualified. They fixate on credentials or years of experience while ignoring the attributes clients and employers actually value.
Here's what I've found matters most:
Pattern Recognition
Your brain has catalogued thousands of communication scenarios, campaign outcomes, and client interactions. This pattern library is invaluable and impossible to fake. It's why you can walk into a client meeting and instinctively know when something feels off about a strategy.
I've built PR campaigns for everyone from food brands to fintech startups. The industries differ, but the patterns of what makes a story compelling remain remarkably consistent.
Perspective From Failures
Those embarrassing mistakes you've made? They're actually credentials. I once sent a press release with the wrong embargo time that resulted in a front-page exclusive running a day early. Mortifying? Absolutely. Valuable learning? Also yes.
Your mistakes are part of what qualifies you, not what disqualifies you.
Intellectual Humility
The willingness to say "I don't know, but I'll find out" is vastly underrated. I've watched PR directors damage client relationships by bluffing through questions rather than acknowledging limits to their knowledge.
Clients don't expect omniscience. They expect honesty and resourcefulness.
Practical Techniques That Actually Work (No Toxic Positivity)
Enough with the "just believe in yourself" advice. If that worked, we'd all have conquered imposter syndrome long ago. Here are tactics that have genuinely helped me and the PR professionals I've mentored:
The 30-Second Reality Check
When imposter feelings strike before a big presentation or meeting, I use a quick grounding exercise. I ask myself three questions:
- What's the worst realistic outcome?
- How would I handle that outcome?
- What evidence do I have that I can manage this situation?
This takes about 30 seconds and usually provides enough perspective to proceed.
Strategic Vulnerability
Selectively sharing your uncertainties with trusted colleagues can be incredibly powerful. Not vague complaints like "I'm so stressed" but specific concerns: "I'm worried about handling the Q&A portion of this presentation because the client might ask about X."
This often leads to practical support rather than just reassurance. And it normalizes the experience of not feeling 100% confident all the time.
The Competence Audit
Make a concrete list of skills your role requires. Then honestly assess your capability in each area on a scale from 1-5. This creates a more balanced view than the all-or-nothing thinking imposter syndrome promotes.
I did this exercise recently and realized I'd been fixating on my weaker areas (financial PR) while completely discounting my considerable strengths in consumer tech campaigns.
When Self-Doubt Serves a Purpose
Before we vilify imposter syndrome entirely, it's worth acknowledging that sometimes self-doubt serves a purpose. A healthy dose of uncertainty can prevent complacency and drive improvement.
The problem isn't feeling uncertain - it's when that uncertainty paralyzes you or prevents you from recognizing your achievements.
I've found the sweet spot is acknowledging the feeling without giving it decision-making authority. "Yes, I notice I'm feeling like an imposter right now. I'm going to proceed anyway."
Channeling Doubt Productively
Rather than trying to eliminate self-doubt entirely, consider how to harness it:
- Use it as a signal to prepare more thoroughly for challenging situations
- Let it guide where you might benefit from additional learning or support
- Allow it to keep you humble and open to others' input
The goal isn't to never feel like an imposter - it's to not let that feeling dictate your choices.
The Social Context We Can't Ignore
Self-doubt doesn't exist in a vacuum. Various studies suggest imposter feelings are more prevalent among women and underrepresented groups in any given field. This isn't surprising when you consider how powerful belonging signals can be.
If you rarely see people who look like you in leadership positions, it's natural to question whether you belong there yourself. This isn't a personal failing - it's a rational response to environmental cues.
What's the solution? At an individual level, finding mentors and building networks with people who share your background can provide powerful counterevidence to imposter thoughts. At an organizational level, genuine representation (not just performative diversity statements) makes a tangible difference.
Most importantly, recognize when your self-doubt might be reflecting systemic issues rather than personal inadequacy.
Start From Where You Are
Overcoming imposter syndrome isn't a one-time achievement but an ongoing practice. Some days will be better than others. The goal isn't perfection but progress.
In my own journey, I've found that imposter feelings never completely disappear - they just become more manageable. I've learned to recognize them as mental weather patterns rather than statements of truth.
So if you're sitting in a meeting right now, wondering how you ended up there and whether someone's about to discover you don't belong, remember this: that feeling doesn't define your capability or potential. It's just a thought, not a fact.
You're not alone, you're not a fraud, and yes - you absolutely deserve to be in the room.
What's the most persistent imposter thought you battle? The question itself often reveals how irrational these beliefs can be when exposed to daylight.
Sophie Chen is a PR consultant with 12+ years of experience in consumer communications. She shares insider insights on The OHub, a platform connecting PR talent with leading agencies.
