Inclusive Job Adverts: Legal Requirements and Best Practices
I spent last Thursday sifting through job adverts with a client. Twenty minutes in, I had to stop them scrolling. "That one there," I said, pointing at their screen. "That's exactly what will land you in hot water with the Equality and Human Rights Commission."
It wasn't even particularly egregious, just a tech company asking for "young, energetic developers who can pull all-nighters when needed." The recruiter genuinely couldn't see the issue.
This happens constantly. Six years after the Equality Act amendments tightened up the rules, I'm still finding companies inadvertently breaking the law in their job postings. Thing is, inclusive job adverts aren't just about avoiding legal trouble, they're about actually attracting the best talent from all backgrounds.
The Equality Act: What You Actually Need to Know
Let's get the dry but essential bit out of the way. The Equality Act has been with us since 2010, but the 2025 amendments sharpened its teeth considerably, particularly around recruitment practices.
There are nine protected characteristics that your job ads can't discriminate against, either directly or indirectly:
- Age
- Disability
- Gender reassignment
- Marriage and civil partnership
- Pregnancy and maternity
- Race
- Religion or belief
- Sex
- Sexual orientation
The thing that catches most people out isn't direct discrimination ("looking for men aged 25-35" would be obviously wrong). It's indirect discrimination, when your wording could disadvantage certain groups without explicitly mentioning them.
That "energetic developers who can pull all-nighters" line? It potentially discriminates against older workers, people with caring responsibilities (disproportionately women), and those with certain disabilities. Not to mention it sounds bloody awful as a workplace.
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What Actually Gets Companies Fined?
The EHRC has been much more active since getting additional enforcement powers in 2025. I've tracked four main triggers for investigations:
- Age-related language ("recent graduate," "young and dynamic," "digital native")
- Gendered language that goes beyond what's a genuine occupational requirement
- Inflated physical requirements not essential to the role
- Demanding specific UK qualifications when equivalent international ones would suffice
That last one is increasingly common as employers try to filter CVs. But it's both legally risky and cuts you off from excellent talent.
Since the minimum fines increased to £25,000 last year, I've seen several small businesses really struggle after making these entirely avoidable mistakes.
Beyond Compliance: Actually Attracting Diverse Talent
This is where I get frustrated. So many companies view inclusive job adverts as a box-ticking exercise. "We've removed all the discriminatory language, job done!"
But have you actually made your job attractive to diverse candidates?
The most inclusive advert in the world won't help if your application process then requires candidates to navigate a poorly designed portal that doesn't work with screen readers. Or if you insist on in-person interviews with no flexibility.
The Language Audit
Start with a proper language audit. There are tools for this now, but honestly, having someone from outside your team read the advert is often more effective. The Gender Decoder tool has been around for ages and still works well for spotting masculine-coded language.
But don't stop at gender. Consider whether your language might deter:
- Neurodivergent applicants
- People from different cultural backgrounds
- Those with caring responsibilities
- Disabled candidates
A CV optimisation platform I worked with last month found their applications increased 34% when they replaced "exceptional communication skills" with "clear communication skills" in their tech role adverts. It's a small change that signals to neurodivergent candidates they won't be judged on neurotypical social norms.
The Structure That Actually Works
Based on my experience working with hundreds of hiring managers, here's the structure that consistently attracts diverse talent:
1. Authentic Company Introduction
Not the corporate boilerplate. Something real about your workplace culture. If you've got shortcomings you're working on, acknowledge them. I had a client who wrote: "Our leadership team is currently all white, which we're actively working to change", and saw applications from underrepresented groups increase.
2. Clear Role Expectations
List what the person will actually do day-to-day. Not competencies, not responsibilities, tasks. And separate the genuinely essential from the merely desirable.
I recently advised a firm to change "must have 5+ years of experience managing complex projects" to "you'll be leading our client implementation projects from start to finish." The quality of applications improved dramatically.
3. Concrete Benefits and Flexibility
List your actual benefits. Not "competitive salary" (utterly meaningless) but "£45,000-£55,000 based on experience." Not "flexible working" but "core hours of 10am-3pm with flexibility around these."
And if you can't offer flexibility, at least be honest about it. Nothing wastes more time than discovering these dealbreakers at interview stage.
Two Real-World Examples
I recently worked with two companies with identical diversity goals but very different results.
Company A included all the right legal language and diversity statements. Their adverts were technically compliant but read like they'd been written by a committee obsessed with covering all bases.
Company B threw away the template. Their job adverts read like a human being wrote to another human being. They explicitly welcomed career changers, returners, and those with non-traditional backgrounds. They detailed their flexible working practices and accommodation options.
Guess which company saw a 40% increase in applications from underrepresented groups?
Your Testing Mechanism
Something I insist clients do: show your job advert to people who don't look like your current team. Ask them: "Based on this advert, would you apply? Why or why not?"
The answers can be uncomfortable but invaluable.
One client discovered their emphasis on "fast-paced environment" and "constantly shifting priorities" was read as "chaotic and poorly planned" by experienced female candidates, exactly the demographic they were trying to attract.
Reasonable Adjustments, Make Them Explicit
Don't just add "reasonable adjustments available" to tick a box. Spell out what you can offer:
- "Interviews can be conducted via video call or in person"
- "We can provide interview questions in advance if helpful"
- "Our offices are fully wheelchair accessible"
- "We support flexible and hybrid working arrangements"
This isn't just for disabled candidates. Parents, carers, those with long commutes, all benefit from clarity about flexibility.
The Audit That No One Does (But Should)
Look at who actually applies for your roles, who gets interviewed, and who gets hired. Track the drop-off points. If diverse candidates are applying but not getting interviews, your screening process needs attention. If they're getting interviews but not offers, your interview panel might need training.
Without this data, you're flying blind.
I had one client swear their process was inclusive until we looked at their hiring funnel. Turns out they were getting diverse applicants who were then being screened out by their automated CV parsing tool, which was penalising non-standard career paths and employment gaps.
Let's Be Real
Creating truly inclusive job adverts isn't about political correctness or even just legal compliance. It's about attracting the widest possible talent pool in an increasingly competitive market.
The most frequent pushback I get? "But we need the best person for the job!"
Precisely. And how exactly do you find the best person if your advert has inadvertently deterred them from applying?
Focus on what actually matters for job success. Challenge requirements that might be there out of habit rather than necessity. And write like a human being, not a compliance robot.
Doing this right means more good applicants, better hires, and less time wasted on both sides of the process. It's about effectiveness, not just ethics.
And after 12 years in this game, I can tell you with absolute certainty: the companies that embrace this approach aren't just more diverse, they're more successful.
For a deeper dive into building truly inclusive hiring processes beyond just job adverts, check out The OHub's diversity recruitment resources where you'll find practical templates and guidance that goes way beyond the basics.
Michael Chen is a career coach and recruitment consultant with 12 years of experience helping both candidates and employers navigate the hiring process. He specialises in inclusive recruitment practices and offer negotiation.
